Delivery Times:

We aim to dispatch all our orders within 7 working days of receiving cleared funds but please allow up to 14 days for bespoke products.

 

Delivery/Order Instructions: Please ensure you take great care in completing your address and contact details accurately on paypal.  All orders will be delivered to the address indicated on the paypal order form and must be in the United Kingdom (excluding Channel Islands).

We cannot accept liability for the loss or damage to the goods if they have been delivered in accordance with the customer's instructions.

 

Postage and Packing: 

Your parcel will be delivered by Royal Mail first class mail. Please ensure you provide the correct delivery address and postcode and a correct email address is necessary in the event we need to contact you. Please check your goods carefully on receipt. In the unlikely event of damage in transit please contact Sewgirl immediately (info@sewgirl.co.uk).

 

Local Collection:

For anybody living near Worthing, West Sussex you are very welcome to collect your order in person and save yourself the postage.

 

Overseas Delivery:

Please contact Fiona at Sewgirl (info@sewgirl.co.uk) for a postage quote.

 

Returns Policy: 

We are sure you will be delighted with your purchase but to ensure peace of mind we are happy to offer a full money back guarantee (less postage) on all items. Simply contact Sewgirl for a returns number and return the unwanted item within 7 days in the original condition it was received and in the original packaging with the returns number clearly indicated in the package.

It is advisable to return all items using a signed for service as Sewgirl will not be held responsible for any losses.

Delivery terms & conditions